AI Voice + Intake · Personal Injury
AI voice + intake for personal injury law firms.
Qualifies MVA, slip-and-fall, premises, and trucking matters in the first call. Captures liability narrative, injury severity, treatment status, prior representation, and routes to your fee-pace attorney.
Why we’re different
Built by a practicing attorney
Designed and run by William Vasquez, NC Bar 2011 and founder of Vasquez Law Firm. Not sold by an attorney. Built by one.
Production-tested in a real firm
The same stack runs at Vasquez Law Firm: 4 offices, 30,000+ cases, 98% client satisfaction. Read the case study.
Bilingual by default
English and Spanish out of the box — voice agents, intake, and support. Designed by a former U.S. Air Force Spanish Linguist.
Military-grade reliability
U.S. Air Force veteran founder. Joint Service Achievement Medal recipient. The discipline that implies.
Who this is for
- Personal injury practices — solo to mid-size
- Firms handling MVA, slip-and-fall, premises, trucking, products liability
- Practices that need to qualify-out non-cases fast
- Firms losing leads to bigger PI shops with 24/7 intake teams
The problems we solve
- A high % of PI calls are non-cases (no injury, no treatment, no liability)
- Bigger PI firms run dedicated intake teams — solos can’t match without AI
- Time-to-first-response correlates strongly with sign-up rate; voicemail kills cases
- Intake teams burn out on liability narrative + treatment-status repetition
What you get
Liability + injury severity triage
Captures the accident narrative, injury severity, treatment status, and prior medical history in a structured way that your intake attorney can review in 60 seconds.
Conflict + prior representation check
Catches if the caller has another attorney, has signed any release, or is calling about a pre-existing matter.
Sign-up workflow ready
When the case qualifies, the agent can text or email a fee agreement and schedule a same-day attorney callback.
Bilingual by default
Spanish-fluent for high-volume bilingual markets — designed by a former U.S. Air Force Spanish Linguist.
After-hours coverage that books cases
PI calls don’t respect business hours. Our agent runs 24/7 with the same qualification quality as your day-shift team.
Frequently asked
You set the qualification rules during setup. Most firms tune the agent to be inclusive (sign up almost anyone with an injury) and let the attorney decline at the consult. We don’t ship a one-size-fits-all decision tree.
Smith.ai is hybrid AI + human and bills accordingly. LegalClerk targets high-volume PI specifically. We compete on three things: bilingual by default, native Clio + GHL integration, and the fact that we run the same stack in our founder’s law firm.
Yes — the qualification flow branches by case type. Trucking captures CDL/commercial-vehicle questions; products liability captures product identification and incident chronology.
Related
Want this running in your firm?
Book a 30-minute demo. We’ll review your intake workflow and stand up a pilot — typically live within 2–3 weeks.