AI Intake · Family Law
AI intake for family law firms — calibrated for sensitive cases.
Divorce, custody, support, adoption — emotional intakes need a calm, careful tone, conflict screening, and DV / safety triage. Built around the realities of family-law calls.
Why we’re different
Built by a practicing attorney
Designed and run by William Vasquez, NC Bar 2011 and founder of Vasquez Law Firm. Not sold by an attorney. Built by one.
Production-tested in a real firm
The same stack runs at Vasquez Law Firm: 4 offices, 30,000+ cases, 98% client satisfaction. Read the case study.
Bilingual by default
English and Spanish out of the box — voice agents, intake, and support. Designed by a former U.S. Air Force Spanish Linguist.
Military-grade reliability
U.S. Air Force veteran founder. Joint Service Achievement Medal recipient. The discipline that implies.
Who this is for
- Family law practices handling divorce, custody, and support
- Firms with adoption + guardianship workloads
- Practices that handle DV protective orders alongside dissolution
- Bilingual family-law markets
The problems we solve
- Family-law calls are emotionally heavy — generic AI sounds dismissive or robotic
- DV / safety risk requires immediate human handoff, not a callback queue
- Conflict screening is critical — opposing-spouse representation = malpractice exposure
- Cost-conscious callers may shop multiple firms; first-impression matters
What you get
Calibrated tone
Slower pace, reflective listening prompts, no aggressive qualification questions. The agent is allowed to take its time.
DV / safety triage
Detects mentions of abuse, immediate danger, or protective-order needs and offers immediate human transfer or hotline referral.
Conflict screening
Captures both spouse names and runs against your existing client list before booking a consult.
Practice-area branching
Divorce, custody-only, modification, support, adoption, guardianship — each branches the qualification differently.
Bilingual support
Spanish-fluent for bilingual family-law markets, with the cultural awareness that family disputes often involve extended-family decision making.
Frequently asked
Immediate human transfer. We do not have the agent run a qualification flow for DV calls. The protocol is: acknowledge, offer to transfer to your on-call attorney now, and provide a hotline number if the caller can’t wait.
No. The family-law prompt is tuned for slow pace, open-ended questions, and explicit permission-to-pause. The agent is allowed to let silence happen.
The agent captures both party names and date of marriage, then checks against your existing matter list in Clio before scheduling. If a conflict appears, the matter is flagged for human review before any consult is booked.
Related
Want this running in your firm?
Book a 30-minute demo. We’ll review your intake workflow and stand up a pilot — typically live within 2–3 weeks.