Comparison · Alternatives
Hodos360 vs Ruby Receptionists
Ruby is human-first. We’re AI-first. Different products. Different price points. Both have a place — here’s how to choose.
Ruby Receptionists — what they do well
Ruby has been in the virtual receptionist business since 2003 and has a strong reputation in the legal industry. Real humans pick up every call, so emotional handling and ad-hoc judgment calls are excellent. For firms that view the receptionist as a brand experience, Ruby is hard to beat.
Visit Ruby Receptionists →Hodos360 — what we do well
AI scales differently than humans. We answer 100% of calls 24/7 at $0.07/minute — substantially cheaper than human receptionist pricing on a per-minute basis. We’re bilingual by default, integrate natively with Clio + GoHighLevel, and the agent was built by a practicing attorney for actual legal intake.
Side by side
| Feature | Ruby Receptionists | Hodos360 |
|---|---|---|
| Model | Human receptionists | AI agent (with human transfer when caller asks) |
| Hours | ~24/7 with human staffing | 24/7 always |
| Pricing | Per-minute (much higher than AI), with monthly tiers | $0.07/min |
| Brand voice control | High — humans can adapt | High — prompts tuned to your firm’s voice during setup |
| Bilingual | Bilingual receptionists available, scheduling-dependent | Always available, same call |
| Clio integration | Manual notes added | Native matter creation with sub-types |
When to pick which
Pick Ruby Receptionists if
- You believe a human voice is non-negotiable for your firm’s brand
- Your call volume is low enough that human pricing isn’t painful
- You don’t want to invest in any AI tooling
Pick Hodos360 if
- You want 24/7 bilingual coverage at a fraction of human cost
- Your call volume makes human pricing meaningfully expensive
- You want intake data flowing into Clio automatically, not transcribed by hand